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Thursday, April 20 • 11:00am - 12:30pm
Understanding Our Patrons’ Needs In Order to Thrive Together in a Digital Environment

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Data from the Programme for the International Assessment of Adult Competencies (PIAAC) shows that adults in the US are less skilled in digital problem solving than in many other countries. As more of our communication, creation and learning moves online, how do we help our patrons thrive in a new environment, and how do we transform our training and resources so the library thrives, too?

We used a digital problem solving assessment tool from PIAAC to find out if our patrons’ skills matched up with national data, and we mapped the digital skills we assessed to common library tasks. Results will help us take action to transform training and refine our digital resources.
By the end of this session, you will be able to advocate for digital literacy training and digital skill building sessions at their own library, understand how digital problem solving skills and common library tasks are related, and bring the tools back to your own library to design a strategy for implementing a large assessment.


Amy Honisett

Staff Development Librarian, Multnomah County Library
Amy Honisett is the Staff Development Librarian at Multnomah County Library. She works to support staff learning and professional growth.

Thursday April 20, 2017 11:00am - 12:30pm PDT
Croisan Creek Room B Salem Convention Center