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Wednesday, April 19
 

8:30am PDT

Thriving by the Rules: Crafting Policies for Your Library
Can’t find time to update your library policies? Carve out four hours to get it done by registering for this pre-conference! Bring a policy related to intellectual freedom that needs to be updated or created for the first time to this hands-on, interactive workshop. A panel of policy experts from public and academic libraries will share their anecdotes, successes and perhaps even a conundrum or two about policy creation and use. The session will include information about best practices, tools and resources, and then the majority of time will be spent in breakout sessions drafting your policy. Collaborate with your peers to share your knowledge as well as benefit from others’ expertise. Topics may include collection development and maintenance, exhibits and displays, Internet and other IT issues, request for reconsideration of materials, and rules of conduct for library users. Presenters will discuss ALA’s recent changes to privacy guidelines for protecting patrons’ data. Walk away from this session with a solid draft in hand, a plan for implementation, and a wealth of policy resources! Please bring a laptop and/or whatever tools you prefer to complete your edits.

Speakers
CG

Cindy Gibbon

Access and Information Services Director, Multnomah County Library
Talk to me about how public libraries promote digital inclusion. And ask me about the Portland/Multnomah County Digital Equity Action Plan!
avatar for Buzzy Nielsen

Buzzy Nielsen

Library Director, Crook County Library
Buzzy is President of OLA and also serves on the Library Development and Legislation Committee, where he helps OLA respond to local, state, and national issues affecting libraries and the people they serve. In his over 20 years in the profession, Buzzy has worked in a wide variety... Read More →
avatar for Adriene Lim PhD.

Adriene Lim PhD.

Dean of Libraries and Philip H. Knight Chair, University of Oregon
Dean Adriene Lim provides administrative leadership and vision for the UO Libraries, a system consisting of seven libraries with approximately 175 staff and library faculty, and serving UO students, faculty, staff, and community members. Dr. Lim's duties are to lead and oversee library... Read More →
avatar for Steve Silver

Steve Silver

Director of Kellenberger Library, Assistant Professor, Northwest Christian University
Very interested in intellectual freedom issues. Also very interested in the history of the English-language Bible and in talking about and presenting from NCU's significant collection of rare, early printed English Bibles. Happy to talk about issues of Christian faith as they intersect... Read More →

Sponsors

Wednesday April 19, 2017 8:30am - 12:30pm PDT
Santiam Room 1 Salem Convention Center

8:30am PDT

“Thrive in the Hive: Working Together to Provide Exceptional Legal Reference Service”

How confident are you responding to patrons’ questions on, say, landlord/tenant issues, bankruptcy proceedings, or location of divorce records? Legal questions come in all shapes and sizes, and most cannot be resolved easily. While county law libraries and trained law librarians are often the best referral, not all Oregon residents have access to a staffed law library with specialized resources. That’s where you come in: Even as non-attorneys, public, school, and academic library workers can offer meaningful help. At this 4-hour preconference, gain necessary skills and learn effective strategies to provide knowledgeable legal reference service. Increase your understanding of the legal system and improve your ability to respond to legal questions, including where to find forms. Listen to speakers from the State of Oregon Law Library, Oregon State Bar, Oregon Judicial Department, and Legal Aid Services of Oregon as they share tips and information on their services. Bring your specific questions for discussion. Leave with an arsenal of resources and contacts that will make YOU the legal information expert at your library!


Speakers
avatar for Sue Ludington

Sue Ludington

Law Librarian, Lane County Law Library
Sue Ludington (Chair, OLA Legal Reference Round Table and 2019 OLA-WLA Conference Co-Chair) recently accepted the Lane County (OR) Law Librarian position, and moved to Eugene in March 2018. Prior to that, she was the Assistant Law Librarian at the Washington County (OR) Law Library... Read More →
avatar for Eric McClendon

Eric McClendon

Referral and Information Services Manager, Oregon State Bar
JM

Janice Morgan

Executive Director, Legal Aid Services of Oregon
HR

Holly Rudolph

Judicial Forms Manager, Oregon Judicial Department
LZ

Lewis Zimmerman

Reference Librarian, State of Oregon Law Library

Sponsors


Wednesday April 19, 2017 8:30am - 12:30pm PDT
Santiam Room 3 Salem Convention Center

1:00pm PDT

We Changed Our Entire Culture, And You Can Too
Hearing about successful change initiatives is always helpful -- but what if you don't have the luxury of a new influx of funding, or a new building or location, or are already successful and just want to be better? In this interactive pre-conference we'll highlight the ways we took a library system serving a city of 100,000 and transformed the culture, undertaking a multi-year reorganization to empower staff and implement a collaborative service model, all while using existing resource, minor budget increases, and plenty of ingenuity. Participants will leave with new tools and plans to implement in their own libraries.

Speakers
avatar for Stephanie Chase

Stephanie Chase

Director, Hillsboro Public Library
Stephanie Chase is Director of the Hillsboro (OR) Public Library. Prior to Hillsboro, Stephanie coordinated service strategies to libraries for BiblioCommons and was the Director of Library Programs and Services for The Seattle Public Library. Stephanie is the founder of the Green... Read More →
avatar for Karen Muller

Karen Muller

Assistant Library Director, Hillsboro Public Library
Karen began her public library career as a part-time on-call librarian and has been able to grow professionally to her current position as Assistant Director. Her past experiences include school librarian, development director, and retail manager.
avatar for Hillary Ostlund

Hillary Ostlund

Library Manager -- Cultivate!, Hillsboro Public Library
Hillary works at the bustling Hillsboro Public Library where she works hard on matching people's strengths to positions in library service, staff training and development, and employee culture. Hiring has become her middle name :-)

Sponsors

Wednesday April 19, 2017 1:00pm - 5:00pm PDT
Santiam Room 3 Salem Convention Center

1:30pm PDT

State Libraries and Archives Tour

Ever wonder what goes on behind the scenes at the libraries and archives in Salem? Here is your chance to take a tour of the Oregon State Library, State of Oregon Law Library, and Oregon State Archives. Learn about the history, collections, and current services offered by these state institutions! The walking distance between the Convention Center and these buildings is just under 3 miles total. Walking is encouraged, but alternative transportation will be offered to registered participants if requested.

Schedule

Meet at Salem Convention Center (Registration Desk) to walk to State Archives -  1:00 pm

 

General Orientation – 1:30-1:45 pm – State Archives Conference Room

 

State Archives Tour  -  1:45-2:30 pm

 

Library Tours – 2:45-3:30 pm (one group will go to State Law Library, the other to the Oregon State Library)

 

Library Tours – 3:45-4:30 pm (groups switch)

 

Optional Capitol/Historic Salem Walking Tour (on your own, brochures will be provided) – 4:30-5:00 pm

 

We hope that many of you will consider using this opportunity to get out and walk around Salem! The total walking distance (round trip) is 2.8 miles, if you start from the Salem Convention Center. Here is a map to give you a sense of the route: https://goo.gl/maps/L3Zmf3fNgtJ2

 

If you prefer to drive your own car, please be prepared to pay for parking spaces (city rate is $1.50 per hour) and understand that availability of spaces can be limited while the Oregon Legislature is in session. Here is information about parking in the Capitol Mall area:

 

Oregon State Archives - http://sos.oregon.gov/archives/records/tour/Pages/parking-hours.aspx

Oregon State Library - http://www.oregon.gov/osl/Pages/OSLDirectionsMaps.aspx

 


Speakers
JC

Jerry Curry

Reference Librarian, Oregon State Library
I moved to Oregon in 1997 and after a brief stint at Oregon State University monitoring recombinant DNA research, I have worked a reference librarian at the State Library of Oregon. My background is/was science however over time, I have developed a strong interest in law & legislation... Read More →
LS

Layne Sawyer

Oregon State Archives
LZ

Lewis Zimmerman

Reference Librarian, State of Oregon Law Library

Sponsors

Wednesday April 19, 2017 1:30pm - 5:30pm PDT
Off Site
 
Thursday, April 20
 

11:00am PDT

Carnegie Libraries: One Hundred Years of Thriving Communities
Many Carnegie libraries were built in Oregon during the early 20th century. Three Oregon Carnegie Libraries have recently celebrated their Centennials. The Newberg Library has been serving its community since 1912; the North Portland Library and the Oregon City Library have been serving their communities since 1913. Each of these Carnegie libraries is a trusted community resource with a long-standing legacy of community engagement and support. They have been helping their communities thrive for over 100 years!

Helping library users and community members to thrive is a high interest topic for all types of libraries. This session will discuss the history of some of Oregon’s oldest libraries, how the Carnegies survived and thrived in their communities, and what was necessary to ensure their survival. Staff from Newberg, North Portland, and Oregon City will share their libraries’ 100 years of experience helping their communities thrive and offer tips on how libraries can evolve to support each new generation. Session attendees will learn ways to connect with, engage, and build relationships with their own communities.

Speakers
MC

Maureen Cole

Library Director, Oregon City Public Library
Maureen Cole just started her 8th year as Oregon City Public Library's Director and celebrated the completion of a 17,000 square expansion to and renovation of Oregon City's 103 year old Carnegie Library. Prior to that, she worked at the Eugene Public Library and Kellenberger Library... Read More →
LG

Leah Griffith

Library Director, Newberg Public Library
Leah Griffith has been director of the Newberg Public Library for 25 years and celebrated Newberg Carnegie's centennial in 2012. She ran a bookmobile program in Ohio for a few years, and before that worked at Cornelius, Hillsboro, Multnomah County, and Seaside public libraries. She... Read More →
PW

Patricia Welch

Library Administrator, Multnomah County-North Portland Library
Patricia Welch has been the supervisor of the North Portland Library, a Carnegie Library in the city of Portland, for 19 years. The North Portland Library is home to many works in the Black Resources Collection, a systemwide multimedia collection of materials relating to the African... Read More →

Sponsors

Thursday April 20, 2017 11:00am - 12:30pm PDT
Croisan Creek Room A Salem Convention Center

11:00am PDT

Collection Development Policies: Creation, Upkeep and Knowing When to Change

Presenters from the special, public and academic library communities will address different aspects of creating, maintaining and revising collection development policy. The policy development and revision session will include:
• Stabilizing Collection Development policy in Public Libraries
• University Collection Development policy and management
• Collection Development Policy from an administrative standpoint

 


Speakers
DC

Damon Campbell

Acquisitions Librarian, University of Oregon Library
avatar for Molly Carlisle

Molly Carlisle

Readers Services Manager, Tigard Public Library
FC

Faye Chadwell

Press Director, Donald and Delpha Campbell University Librarian/OSU
KG

Kerri Goergen-Doll

Director, Collections, Acquisitions & Resource Sharing, Oregon State University
Resource Acquisition and Sharing Director, OSU, Corvallis, OR

Sponsors

Thursday April 20, 2017 11:00am - 12:30pm PDT
Santiam Room 2 Salem Convention Center

11:00am PDT

Interns: Invigorating, Inspiring, and so Important
Working with interns may sound like a lot of work. We’re here to tell you that it is, but it’s work that pays off in big ways. Learn how the City of Hillsboro, along with Hillsboro Public Library, has employed interns to not only further public services, but also to provide meaningful opportunities to engage people from diverse backgrounds, including students -- high school and other levels -- as well as more experienced community members. You’ll leave with ideas for how you, too, can find and use interns and inject new ideas into your workplaces.

Speakers
avatar for Hillary Ostlund

Hillary Ostlund

Library Manager -- Cultivate!, Hillsboro Public Library
Hillary works at the bustling Hillsboro Public Library where she works hard on matching people's strengths to positions in library service, staff training and development, and employee culture. Hiring has become her middle name :-)
avatar for Kristi Wilson

Kristi Wilson

Youth Development Coordinator, City of Hillsboro
Kristi also loves to collaborate and think outside the box -- she's always up for brainstorming new ways to use interns in our busy workplaces! And she also coaches her daughter's soccer team, which is really like herding cats.


Thursday April 20, 2017 11:00am - 12:30pm PDT
Santiam Room 5 Salem Convention Center

11:00am PDT

Mentoring to Build the Next Generation of Leaders
For early-career librarians who want to be leaders, finding the right path toward leadership development can be challenging. Instead of pricey leadership institutes, one affordable and sustainable method of developing new leaders is through mentoring. Mentoring can happen formally or informally; through established workplace or association programs, or simply by meeting someone who wants to take you under their wing. Mentoring not only supports the professional development of early-career librarians, but also enables experienced leaders to share their knowledge and insights with the next generation of library leaders, ensuring important knowledge transfer in our profession. This panel of successful mentors and mentees will look at the value of mentoring in leadership development, discuss their experiences in mentoring relationships, and will share practical tips for mentors and those seeking a mentor.

Speakers
avatar for Jane Corry

Jane Corry

Youth Librarian, Multnomah County
I've been a youth librarian at Multnomah County since I graduated from Emporia in 1997. I'm retiring on April 28. I'm the immediate past president of OLA, work which I've found highly rewarding.
avatar for Meredith Farkas

Meredith Farkas

Faculty Librarian, Portland Community College
Portland Community College
avatar for Karen Hill

Karen Hill

Director, Cornelius Public
Building a new library! Mentoring session Serving Latinos Small rural library Innovative library
avatar for Stephanie Lind

Stephanie Lind

Outreach & Youth Services Program Supervisor, Washington County Cooperative Library Services
Washington County Cooperative Library Services
DL

Dawn Lowe-Wincensten

Oregon Institute of Technology
avatar for Keli Yeats

Keli Yeats

Teen Librarian, Multnomah County Library
Multnomah County Library

Sponsors

Thursday April 20, 2017 11:00am - 12:30pm PDT
Croisan Creek Room C Salem Convention Center

2:00pm PDT

Inclusive Library Team Culture: Transforming How Staff Treats Customers and Each Other
Do you want to create a better team environment at your library, where your staff treats each other and customers with respect and goodwill? Jenny Berg, Adam Carlson, Kimbre Chapman and Alice Darnton, supervisors from McMinnville Public Library, will share how their mid-sized public library transformed its culture to be more positive and inclusive, thereby improving customer satisfaction. During a time of anxiety caused by high turnover and leadership changes, we led our 20-person staff in brainstorming the ways they want to treat each other. The resultant list became the library’s Staff Ground Rules. The library work teams have revisited the Staff Ground Rules regularly in meetings for the past three years. We have discovered that customer service has been significantly improved as a result. Great customer service starts within ourselves and our work teams– if we thrive as a team, we thrive as an organization, and the library will thrive within the larger community. We have since used the Staff Ground Rules, and the process from which we arrived at them, as part of a new Strategic Plan. Presentation attendees will leave this session with tools they can implement to create a better team environment at their libraries.

Speakers
JB

Jenny Berg

Library Director, McMinnville Public Library
avatar for Adam Carlson

Adam Carlson

Circulation Supervisor, McMinnville Public Library
avatar for Kimbre Chapman

Kimbre Chapman

Children's Services Supervisor, McMinnville Public Library
avatar for Alice Darnton

Alice Darnton

Reference Librarian & Supervisor, McMinnville Public Library


Thursday April 20, 2017 2:00pm - 3:00pm PDT
Santiam Room 5 Salem Convention Center

2:00pm PDT

Thriving, Not Just Surviving, the Long Night Against Procrastination
Are you looking for a great event to sponsor in your library? Learn practical steps on planning and implementing a Long Night Against Procrastination (LNAP). The first LNAP originated in Germany in 2010. Since then, hundreds of libraries around the world have participated. Discover how Hannon Library collaborates with organizations on campus at Southern Oregon University to create a thriving series of events. Members of the Learning Commons Team will present tips on how to get started on your own planning.

Speakers
MB

Max Brooks

Career Preparation Coordinator, Hannon Library, Southern Oregon University
Max is the Career Preparation Coordinator at Southern Oregon University. He has nearly eight years of experience working in university career advising, along with more than two years in undergraduate student housing. He is part of SOU's Learning Commons team and enjoys cooking, camping... Read More →
JH

Julie Helmandollar-Anderson

Learning Commons Tutoring Coordinator, Hannon Library, Southern Oregon University
Julie is the Tutoring Center Coordinator at Southern Oregon University. She is interested in tutoring theory and practice, Renaissance literature, and composition and rhetoric.


Thursday April 20, 2017 2:00pm - 3:00pm PDT
Santiam Room 3 Salem Convention Center

4:00pm PDT

Libros for Oregon: Collections Connect Communities
Getting our hands on good books in Spanish is a perennial challenge! “Libros for Oregon” is here to help. “Libros for Oregon: Collections Connect Communities” is a two-year LSTA grant that supports Spanish-language collection development for participating Oregon libraries. The project’s goal is for Spanish-speaking Oregonians statewide -- especially in rural areas -- to have improved access to high quality, culturally relevant collections. The project has three parts: (1) form an Oregon library book-buying cooperative (with new participants each year) to purchase materials for members at the International Book Fair (FIL) in Guadalajara; (2) help participating libraries to develop and implement outreach plans for connecting their enhanced collections with their Hispanic/Latino communities; and (3) create a “Best of FIL” booklist (annotated to show US availability) for all Oregon libraries to use in collection development. Deborah Gitlitz, who is administering the grant, will report on the results of the planning year (ends June 2017); tell stories about the gargantuan FIL; answer questions; and explain how your library might apply to participate during 2017-18.

Speakers
avatar for Deborah Gitlitz

Deborah Gitlitz

Bilingual Community Outreach Librarian, Wilsonville Public Library
Deborah has 20+ years' experience as a bilingual Youth Services and Community Librarian in multicultural, economically diverse environments, including 15 years with Multnomah County Library and currently as Community Outreach Librarian in Wilsonville. She coordinates the Libros for... Read More →

Sponsors

Thursday April 20, 2017 4:00pm - 5:00pm PDT
Santiam Room 2 Salem Convention Center

4:00pm PDT

Managing Compassion Fatigue
You know how to work hard. You care about what you do, but sometimes you find yourself caring less than you used to. Sometimes you’re too tired to care at all. This is normal, but it can get out of hand.

Working in service of others puts us at risk for compassion fatigue. Compassion fatigue is the combined physical, emotional, and psychological stress stemming from challenges of working in a helping capacity. This is an occupational hazard, but few of us get trained for it. Unchecked, compassion fatigue can lead to reduced productivity, diminished engagement, and dampened energy and motivation, as well as anxiety, depression, and eventually complete burnout. We don’t want that to happen.

In this presentation we’ll learn how to recognize, accept, and take action to manage our own compassion fatigue. We’ll cover validated techniques of mindfulness, self-compassion, as well as common misconceptions of self-care.

We’ll approach this process with humor and lightness, respect and sincerity. We’ll get a chance to laugh at what isn’t working, while we discover new ways to be good to ourselves. We’ll learn how to recover from, care for, and prevent compassion fatigue, be it in the past, present, or future.

Speakers
avatar for Evan Edward Dumas

Evan Edward Dumas

Mental Health Humorist
Evan Dumas works in that space between mental health counseling and standup comedy. Trained as a professional counselor at Lewis & Clark, he’s on a mission to cure burnout and compassion fatigue through humor and seriousness. Born into a family of public sector workers, he's found... Read More →

Sponsors

Thursday April 20, 2017 4:00pm - 5:00pm PDT
Santiam Room 6 Salem Convention Center

4:00pm PDT

Teaming up to Enhance Information Literacy Instruction
Results of Clackamas Community College Library’s end-of-term assessment survey - which measures student learning related to a single information literacy learning outcome - have been discouraging in recent years. Roughly 75% of respondents were unable to perform a basic task related to searching for information. Not coincidentally, librarians agreed that roughly 75% of students achieved glazed eyes and/or social media use during bibliographic instruction “one shot” sessions.

In hopes of increasing student achievement and engagement, CCC Library decided to revamp our instructional program goals to increase the breadth, depth, and relevancy of our information literacy instruction - and to kick our creativity of delivery up a notch. With extensive input from and collaboration with the English/Writing Department, CCC Library began work on our embedded information literacy instructional initiative in early 2016. This instructional initiative embraces a flipped classroom model and features interactive tutorials, formative assessments, and hands-on, active learning work time. This conference session will share planning and outreach documents, instructional design tips when creating interactive online tutorials, and lessons learned when engaging colleagues, seeking buy-in, and promoting collaboration across departments.

Speakers
avatar for Jane Littlefield

Jane Littlefield

Instruction Librarian & Department Chair, Clackamas Community College


Thursday April 20, 2017 4:00pm - 5:00pm PDT
Croisan Creek Room A Salem Convention Center
 
Friday, April 21
 

8:30am PDT

Language, Culture, and Inclusiveness-Serving Our Communities
Helping our communities thrive by providing free opportunities and friendly guidance to people of all ages and backgrounds is a high priority for all types of libraries. In order to meet this goal, Multnomah County Library hires bilingual staff and has built collections of materials to serve people in our community who speak one of the five languages spoken most often in our county: Spanish, Chinese, Vietnamese, Russian, and Somali. MCL connects immigrant communities to information and resources they need to be successful in the United States, like learning English, building job and technology skills, preparing for citizenship, and attaining educational goals.

This presentation will discuss: the history, mission, and goals of Multnomah County Library We Speak Your Language services; the communities we serve; why these services are so important; examples of programs, events, and outreach; ways staff engage and connect with patrons; and how our efforts support and contribute to a thriving community. MCL staff will share their personal experiences contributing to our communities and helping them thrive. Session attendees will learn about MCL’s strategies for providing language and cultural focused services and receive information and inspiration they can apply to the programs that serve their own local communities.

Speakers
LB

Laura Bradshaw

Bilingual Spanish Library Assistant -, Fairview, Multnomah County Library
Laura has worked in Multnomah County Library for 10 years, first as a Spanish bilingual Clerk and then as a Library Assistant. She loves reaching out the Latino community wherever the need exists, and she is a passionate early literacy advocate.
avatar for Silvana Santana Gabriell

Silvana Santana Gabriell

Bilingual Spanish Library Assistant, Multnomah County Library
Nationalities: Brazilian-American Languages: Portuguese, English and Spanish Background:  Teaching, Web development and Social Media Management for the profit and non-profit sector, Project Management and software management, and Banking. Personal achievements: Recipient of... Read More →
avatar for Deanna Kohn

Deanna Kohn

Library Clerk, Multnomah County Library - Hillsdale
Deanna Kohn is a Library Clerk at the Hillsdale Branch of Multnomah County Library in Portland, Oregon. She started as a Library Page in 1998 and has worked at MCL for 18 years. Deanna completed her Master of Library Science degree in December, 2015. Deanna is the current OLA SSD... Read More →
TL

Toan Lam-Sullivan

Chinese Regional Librarian, Multnomah County Library
Toan received his undergraduate degree in Graphic Design from Portland State University and obtained his MLIS at Emporia State University in 2009. He has worked at MCL since 2001 as a Page, bilingual library assistant, youth librarian, and currently Chinese Regional Librarian. He... Read More →
avatar for Suad Mohamed

Suad Mohamed

Bilingual Somali Library Assistant, Multnomah County Library - Capitol Hill
Suad is a Somali Bilingual Library Assistant at the Capitol Hill Branch of the Multnomah County Library where she serves on the Diverse Audiences Committee. She is the first OLA-Leadership Development scholarship recipient. Suad is also a Multnomah County Leadership Academy... Read More →
PP

Patrick Provant

Library Supervisor, Multnomah County Library - Midland
At an especially good diversity conference, Patrick found this out: even though he he happens to be a straight, cisgender white male, he is not the standard that all others are diverse from. This turned out to be an eye-opener for someone who never imagined that he, too was diverse... Read More →

Sponsors

Friday April 21, 2017 8:30am - 10:00am PDT
Santiam Room 6 Salem Convention Center

8:30am PDT

The Horner Exchange: The Last 20 Years of Library Exchange and Looking Forward to the Next 20
Now in its 20th year, the Horner Exchange funds travel for library staff in Oregon and Oregon’s sister province, Fujian , China in order to foster the exchange of professional knowledge about library and information science. The three participants of the 2016 exchange (Richard Sapon-White of Oregon State University, Jian Wang of Portland State University, and Veronica Vichit-Vadakan of Oregon College of Oriental Medicine) spent three weeks exploring Fujian province, meeting with colleagues, sharing their expertise, and learning from the libraries and librarians of Fujian. Since this was a milestone anniversary for the program, they were also joined for part of the exchange by the Oregon State Librarian, MaryKay Dahlgreen, as well as past participants, Amy Lee and Rosalind Wang. In this panel discussion, the exchange delegates will share their experiences in China and reflect on the benefit of international exchange to librarians and their institutions.

Speakers
RS

Richard Sapon-White

Head of Cataloging and Metadata Services, Oregon State University
Richard Sapon-White is currently Head of Cataloging and Metadata Services at Oregon State University Libraries, where he has worked for the past 21 years. An active member of both the ALA and the Oregon Library Association International Relations Round Tables, he has been coordinating... Read More →
VV

Veronica Vad

Systems Librarian
When she is not at the library, she may be found gnawing on kale in her vegetable garden, riding her bike at low speeds through Portland traffic, or discovering a corner of the world she has yet to visit. Her favorite kind of pie is marionberry.
JW

Jian Wang

Electronic & Continuing Resources Librarian, Portland State University Library
Jian Wang has been involved with Horner Exchange Program since 2003, including serving on the IRRT Horner Exchange Committee, hosting Fujian delegates, and serving as an interpreter for over a decade. Jian also serves as Director of Confucius Institute at Portland State University... Read More →

Sponsors

Friday April 21, 2017 8:30am - 10:00am PDT
Croisan Creek Room A Salem Convention Center

8:30am PDT

Where do we Stand? Evaluating Library Services with Service Design Heuristics
How well is your service performing? Does it meet current patron and community expectations or is your staff constantly being asked how to use the service? Before embarking on any usability study, your library team needs to know that a problem exists and where to focus their efforts of inquiry. We developed the Library Service Design Heuristics to help you quickly understand, where problems exist. Heuristical analysis is a low-cost method for finding problems that require attention. The Library Service Design Heuristics are general rules of thumb that can be applied towards any library service. This session will detail how heuristical analysis can be used to better understand how well your library services are thriving and which aspects need more in-depth attention.

The Library Service Heuristics builds on the work of the Reed Library User Experience (LUX) group in adapting service design for the library environment. This presentation will introduce the 8 heuristics as well as walk attendees through how to use them in their own library setting.

Speakers
AD

Annie Downey

Associate College Librarian & Director of Research Services, Reed College Library
avatar for Joe Marquez

Joe Marquez

Social Sciences & User Experience Librarian, Reed College Library
Joe J. Marquez is the Social Sciences & User Experience Librarian at the Reed College Library. He has presented and written on service design, UX tools, library space assessment, website usability, and marketing of the library. He books include "Library Service Design" and "Getting... Read More →


Friday April 21, 2017 8:30am - 10:00am PDT
Santiam Room 2 Salem Convention Center

11:00am PDT

Aloha--Bringing a New Library into a Consortium
In 2012, Aloha Community Library opened an independent non-profit library. In 2016, Aloha joined the WCCLS Cooperative. Aloha's existing catalog of approximately 16,000 records needed to be absorbed into the WCCLS cooperative catalog of over 600,000 bibliographic with over a million item records. Staff and volunteers from both Aloha Library and WCCLS’s Automation department, along with project managers at Innovative Interfaces, worked to prep the catalog data and migrate it. This presentation will cover the steps taken to clean-up the catalog data before and after the migration as well as the process of bringing catalog records into a larger catalog with minimal downtime. Particular attention will be paid to the clean-up steps and problem areas, as those will be relevant to any library wanting to do catalog clean-up, not just those anticipating system migration or other data conversion projects.

Speakers
avatar for Jesse Castellanos

Jesse Castellanos

Librarian, Aloha Community Library
avatar for Amy Mihelich

Amy Mihelich

Cataloging Librarian, Washington County Cooperative Library Services
I've been a librarian since 2003, a cataloger since 2007. I used to catalog picture books and graphic novels, now I help with migrating bibliographic data (among many other things). My favorite books are Outside Over There by Maurice Sendak and Sometimes a Great Notion by Ken Kes... Read More →

Sponsors

Friday April 21, 2017 11:00am - 11:40am PDT
Santiam Room 4 Salem Convention Center

11:00am PDT

Better Meetings
Avoid death by meetings! Don't waste your time or others’ patience; hold the right meetings, at the right length, with the right people. Learn some basic meeting guidelines, how to calculate the cost of meetings and how to reconfigure your meeting schedules. Attendees will have the chance to review their own meeting schedules and consider how to become more efficient. Whether a meeting planner or attendee, walk away with concrete action steps for improving meetings in your library!

Speakers
avatar for Stephanie Chase

Stephanie Chase

Director, Hillsboro Public Library
Stephanie Chase is Director of the Hillsboro (OR) Public Library. Prior to Hillsboro, Stephanie coordinated service strategies to libraries for BiblioCommons and was the Director of Library Programs and Services for The Seattle Public Library. Stephanie is the founder of the Green... Read More →


Friday April 21, 2017 11:00am - 11:40am PDT
Santiam Room 3 Salem Convention Center

11:00am PDT

What’s Your Comfort Zone? Engaging Communities to Create and Define the Library Spaces They Need.
We strive to create many different types of spaces in our libraries, for a variety of uses. We generally excel at labeling spaces in ways that make sense to library staff - by collection, patron type, functional use and other such staff-side designations.

What we don’t typically do well is describe library spaces to users in the terms that matter most to them. “Will I be comfortable reading quietly at a time where I’m feeling a lot of personal stress?” “Can I hangout with classmates and do homework?” “Will people seem irritated with me if I talk on my phone and use a computer at the same time?”

Join two community college librarians to learn how defining spaces can reduce time spent policing behavior and monitoring noise, while increasing community dialogue engagement. In this session we’ll outline a process for identifying your community’s space needs and developing guiding principles or values for space usage. We will also describe the development process to “zone” four campus libraries and implement a communication campaign to describe library spaces to the community. Evaluation and feedback from library staff and students, along with lessons learned, will be shared.

Speakers
avatar for Allie Flanary

Allie Flanary

Librarian, Faculty Department Chair, Portland Community College
A self-described perpetual curiosity machine, Allie has been an invited speaker on topics ranging from the future of the Integrated Library System to perceptions of librarian fashion and style. She tweets and blogs about curiosity, tacos, social justice, and roller derby via @shi... Read More →
SR

Sara Robertson

Librarian, Portland Community College



Friday April 21, 2017 11:00am - 11:40am PDT
Santiam Room 5 Salem Convention Center

11:50am PDT

A Year in the Life: Student Use of Academic Support Across Multiple Departments
Patrons rarely see the various departments in any organization. They only see the people who are helping them. Likewise, each department in the organization tends to focus on their services in isolation, paying minimal attention to what others are doing. The CLASS Project team hopes to break down those barriers by bringing together members from three Reed College departments that offer academic support resources: Computing and Information Services, Library, and Academic Support Services. The CLASS Project has two goals: 1) to educate students about the resources available to them at Reed, and 2) to better understand how students use various academic support resources over two semesters. By studying resource usage, the team can learn how and when students access academic support services. The key to the project’s success is multi-departmental collaboration to investigate student life and resource usage, which will provide a more holistic picture of student needs and expectations. The resulting data will help these departments better align Reed’s academic services with student needs, the curriculum, and one another.

This presentation will highlight the methods employed by the team to better understand resource usage. Presenters will also share insights on what makes for a successful cross departmental team.

Speakers
avatar for David Gruber

David Gruber

Assistant Dean of Students for Academic Support, Reed College
David Gruber is the Assistant Dean of Students for Academic Support at Reed College. He provides individualized academic coaching to Reed undergraduates and supervises the peer tutoring program at the College. He has a PhD in English from the University of Denver.
avatar for Trina Marmarelli

Trina Marmarelli

Director, Instructional Technology Services, Reed College
Trina Marmarelli is director of instructional technology services at Reed College. Her team supports faculty and students in selecting and using digital tools and methods for teaching, learning, and research. During her time at Reed, Trina has been involved in projects ranging from... Read More →
avatar for Joe Marquez

Joe Marquez

Social Sciences & User Experience Librarian, Reed College Library
Joe J. Marquez is the Social Sciences & User Experience Librarian at the Reed College Library. He has presented and written on service design, UX tools, library space assessment, website usability, and marketing of the library. He books include "Library Service Design" and "Getting... Read More →


Friday April 21, 2017 11:50am - 12:30pm PDT
Santiam Room 2 Salem Convention Center

11:50am PDT

Virtual Presentation Skills: Creating Engagement Online
What makes a great virtual presentation? Presenting online can be a completely different experience than presenting in person. Without audio or visual cues, it can feel like you are presenting to an empty room. But webinars do not have to be one-way information delivery channels. Come to this session to learn tips for engaging your audience, preparing effective slides, and developing a personal communication style.

Speakers
avatar for Crystal Schimpf

Crystal Schimpf

Founder, Principal Training Consultant, Kixal Training
Crystal is a librarian and a trainer, with a passion for instructional design, training, and technology. As founder of Kixal, she provides innovative, transformative training for libraries on a wide range of topics. She has provided training on projects for the Urban Libraries Council’s... Read More →


Friday April 21, 2017 11:50am - 12:30pm PDT
Croisan Creek Room A Salem Convention Center

11:50am PDT

You Can’t Do It Alone. How Oregon Libraries have Established Partnerships to Improve Technology access for their communities.
The Edge Initiative just wrapped up its first year in Oregon and the results are in! Oregon libraries have been busy this past year forging strong partnerships with schools and other community organizations and expanding technology services to benefit the entire community. For the Baker County Library District (BCLD), one of the strongest outcomes from using Edge was establishing partnerships with their local high school, middle school, and a technical institute. The partnership with the high school and technical institute resulted in a program for lending tablets and iPads to students both within and outside of the classroom and the creation of a makerspace in the library.

Come hear more about how Oregon libraries used Edge for greater outreach and collaboration with community partners engaged in education, workforce development, health and wellness, and eGovernment or legal purposes. This session will include the steps the libraries took to establish the partnerships and the outcomes achieved through these collaborations so that you too you can use the Edge Toolkit in the coming year to establish partnerships and thrive together!

Speakers
avatar for Lourdes Aceves

Lourdes Aceves

Senior Program Manager, Urban Libraries Council
Lourdes is the Senior Program Manager for Edge. She manages the Edge State Library Program, working closely with state library partners to secure broad adoption across their states. Lourdes supports and builds ULC and Edge's national presence and value at national, state, and regional... Read More →

Sponsors

Friday April 21, 2017 11:50am - 12:30pm PDT
Santiam Room 5 Salem Convention Center

2:00pm PDT

Failures, Flops, and F*ck-ups: What We Did and What We Learned
At most conferences, presented programs are about success and pats on the back for job well done. We want to look at the other side of reality: the flops. Every library has had amazing programs as well as the occasional failure. We want to share our mistakes with others, what we learned from them, and how we moved on. Our goal is to help others learn the easy way, rather than the very public way we learned.

Speakers
YB

Yeli Boots

Children's Services Assistant, Hood River County Library
avatar for Margaret Harmon-Myers

Margaret Harmon-Myers

Branch Lead Worker and Chair of OLA SSD, Eugene Public Library
Support Staff Division, Teaching, Reference, Reader's Advisory, Genealogy, Movies, Books, Dogs and Cats.
CH

Cheryl Hill

Adult Services Librarian.West Linn Library
AM

Aimee Meuchel

Teen Services Librarian, Tualatin Public Library
I enjoy cats, reading, and the occasional glass of wine (especially after a flop). I'm past chair of OYAN.
KS

Kate Schwab

Librarian, Central Library Information Services, Multnomah County Library
avatar for Lauren Simon

Lauren Simon

Community Librarian | Bibliotecaria Comunitaria Tualatin Public Library | Biblioteca Pública de Tualatin... Read More →

Sponsors

Friday April 21, 2017 2:00pm - 3:30pm PDT
Santiam Room 6 Salem Convention Center

2:00pm PDT

MarcEdit and Vendor Records - Thriving Together!
Have you ever wanted to update a full file of catalog records at one time? Sick of making the same change to a number of records one at a time? Do you wish there was a quicker, better way? You are in luck! Libraries of all types load vendor records into their catalogs. Using the free software program MarcEdit catalogers can preview and edit records from a variety of vendors before loading them into their catalogs. This helps ensure the best results for library patrons. New to MarcEdit? This session provides an introduction -- how to open a MARC record, how to create a task, how to save your edits -- and offers specific examples of MarcEdit features used to get vendor records in shape for loading. Examples will include records from vendors such as OverDrive, Lynda.com, LearningExpress, as well as Gale Virtual Reference Library.

Speakers
avatar for Amy Mihelich

Amy Mihelich

Cataloging Librarian, Washington County Cooperative Library Services
I've been a librarian since 2003, a cataloger since 2007. I used to catalog picture books and graphic novels, now I help with migrating bibliographic data (among many other things). My favorite books are Outside Over There by Maurice Sendak and Sometimes a Great Notion by Ken Kes... Read More →
EO

Emily O'Neal

Technical Services Manager, Deschutes Public Library
Emily recently became the Technical Services Manager for Deschutes Public Library in Bend, Oregon. She relocated to Bend in late April of 2016 from Steamboat Springs, Colorado where she was the Technical Services and Collection Management Librarian for Bud Werner Memorial Library... Read More →
avatar for Jean Peick

Jean Peick

Technical Services & Reports Librarian, Washington County Cooperative Library Services

Sponsors

Friday April 21, 2017 2:00pm - 3:30pm PDT
Santiam Room 5 Salem Convention Center

2:00pm PDT

Sprouting, Growing, Thriving: How to Successfully Navigate Recruitment and Flourish in a Library Career
Are you on the cusp of breaking into the world of libraries, searching for your first job? Are you interested in growing your career, but have struggled with confusing interview processes? Are you a hiring manager, challenged in running a successful recruitment process within the boundaries of organizational structure and mandates? If so, join our panel of five library professionals who have broad experience with recruitment in public and academic libraries as they provide practical guidance about: common topics in library interviews; content, form and delivery of good interview questions and responses; interview expectations for internal and external candidates, especially within the public sphere; and the role of professional engagement and development in growing your career. Join us as we discuss tips and strategies for turning the recruitment process into a first step in a thriving career within Oregon's libraries.

Speakers
avatar for Xan Arch

Xan Arch

Dean, Clark Library, University of Portland
PL

Paul Lightcap

Technical Services Librarian, Chemeketa Cooperative Regional Library Service (CCRLS)
An indefatigable veteran of academic and public libraries, Paul lives for professional development, building more responsive and responsible organizations, and modeling library business and descriptive practices that could serve as a basis for sharing and openness.
DS

Danny Smith

Deputy City Librarian, Salem Public Library
JS

Julie Sowles

City Librarian, Salem Public Library
TW

Tina Williams

Human Resources Manager, Deschutes Public Library


Friday April 21, 2017 2:00pm - 3:30pm PDT
Croisan Creek Room B Salem Convention Center

2:00pm PDT

Stats & Stories: Thriving Together
Public libraries have been using the same boring statistics for centuries. Get past counting the widgets and tell the REAL STORY of your library and the difference it makes in your community by using Project Outcome.

Project Outcome is a free online tool from PLA to help you understand and share the true impact of your services and programs with simple survey instruments and an easy-to-use process to measure and analyze outcomes. Learn how investing in outcomes measurement helps you evaluate and improve programs, apply for grants, report to boards, inform voters, and monitor strategic plan progress.

Project Outcomes gives you surveys to gather qualitative data, and the open-ended questions help you to tie the measurement into why you’re offering the program in the first place. Hear success stories from libraries who have used Project Outcome to answer the question “So what?” about programs and services, and hear how libraries have overcome implementation challenges.

Collect meaningful stories that help show the full picture of your library’s impact. Find survey tools for digital learning, early childhood literacy, economic development, lifelong learning, job skills, and summer reading.

Speakers
JB

Jenny Berg

Library Director, McMinnville Public Library
avatar for Jerianne Thompson

Jerianne Thompson

Library Manager, Tualatin Public Library

Sponsors

Friday April 21, 2017 2:00pm - 3:30pm PDT
Santiam Room 3 Salem Convention Center

2:00pm PDT

The Critical Library Manager
Oregon libraries work to meet the information needs of our communities, a mission that is dependent on teamwork. Library managers are tasked with leading, supporting and developing the teams that serve our communities. Social justice and critical theory are frameworks that are often discussed within library practice, but are only starting to be applied to library management practice. The more we discuss social justice, the more apparent it is that inclusion and equity are essential aspects of library management. This program will open with a brief presentation discussing the overlap between critical theory and library management, then we will open the discussion up to our panel. We will leave plenty of time for audience questions and wider discussion. The intended outcome for the panel discussion is to foster a robust discussion of how the incorporation of critical theory and social justice frameworks can improve our approaches to management and our service to our communities. The goal we are setting is for audience members to think critically about their own management practice and consider ways of improving equity and in their own organizations.

Speakers
avatar for Candise Branum

Candise Branum

Director of Library Services, Oregon College of Oriental Medicine
Candise Branum, MLS is the Director of Library Services at the Oregon College of Oriental Medicine. In addition to managing a small academic library, she is a member of the OCOM Faculty and teaches information literacy to masters and doctoral students. Candise is currently a board... Read More →
avatar for Molly Gunderson

Molly Gunderson

Access Services Manager, Portland State University
Molly Gunderson is the Access Services Manager at the Portland State University Library. She graduated with an MPA from Portland State University in 2010 and received her MLIS from San Jose State University in 2015. Molly is chair of the Communications Team at the PSU Library and... Read More →
avatar for J. Turner Masland

J. Turner Masland

Access Services Assistant Manager, Portland State University
J. Turner Masland is the Access Services Assistant Manager for Portland State University’s Millar Library in Portland, Oregon. He manages the department’s student workforce and well as the resource sharing unit. He is a member of the ALA Committee on Legislation sits on the Subcommittee... Read More →


Friday April 21, 2017 2:00pm - 3:30pm PDT
Croisan Creek Room C Salem Convention Center
 
Saturday, April 22
 

11:30am PDT

Data-driven Thriving: Using Info You Already Collect to Improve and Advocate for Your Library
From large cities to rural towns and from universities to elementary schools, libraries have been central to communities thriving. Alas, sometimes decision-makers don’t see a library’s worth, so they can be threatened by policy change and budget cuts. Fortunately, libraries already collect a wealth of quantitative and qualitative data that not only show our impact but also allow us to improve upon our services. This panel, including librarians from state, academic, public, and school libraries, will discuss how you can use data to demonstrate your library’s value to administrators and lawmakers. Panelists also will discuss how some simple data analysis can help you determine strategies and directions to better serve your patrons.

Speakers
avatar for MaryKay Dahlgreen

MaryKay Dahlgreen

State Librarian, Oregon State Library
avatar for Buzzy Nielsen

Buzzy Nielsen

Library Director, Crook County Library
Buzzy is President of OLA and also serves on the Library Development and Legislation Committee, where he helps OLA respond to local, state, and national issues affecting libraries and the people they serve. In his over 20 years in the profession, Buzzy has worked in a wide variety... Read More →
avatar for M. Brooke Robertshaw

M. Brooke Robertshaw

Assessment Librarian, Oregon State University
avatar for Robin Rolfe

Robin Rolfe

Library/Media Specialist, James John Elementary
I have been a Library/ Media Specialist since the dinosaurs roamed the earth (better fact check that). Before being an LMS and while being an LMS I taught Kindergarten, 3rd grade, and Title I reading. I have the honor of representing OASL as the Immediate Past President for 2016... Read More →

Sponsors

Saturday April 22, 2017 11:30am - 12:10pm PDT
Anderson Room B Salem Public Library